Events Management Tools: Getting Started

Fango helps event organisers seamlessly manage every aspect of their events with an intuitive, flexible and continuously updated platform.

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Meet Us

Before launch, the fango team will meet you - either at your venue or online for a tailored demonstration of the system. Every venue and event is unique, so we take the time to understand your specific requirements.

This session gives you the perfect opportunity to explore the platform, see the benefits first-hand and ask any questions.

Customer Service & Account Management

Once your system is live, you’ll receive support from a dedicated account manager - your primary point of contact throughout our partnership. We prioritise your success and pride ourselves on delivering 5-star customer service, including:

  • Prompt and responsive communication
  • Proactive troubleshooting and issue resolution
  • Ongoing training and system optimisation
  • Collecting feedback and implementing feature requests

Training

We provide complimentary, tailored training for your team whether your venue is small, large, or part of a group. Training can be delivered in-person or online and is designed to empower your staff with the skills and confidence to use fango effectively. With no installation required, our intuitive interface makes it easy to get started.

Launch

Within just three days, you can start using the full power of fango. Access the system from any computer, tablet, or mobile device - anytime, anywhere. Say goodbye to manual spreadsheets and paper forms. fango helps you save time, reduce errors and work smarter, not harder.

Ongoing Support

Our team is here for you long after launch. Many of our clients use fango daily and consistently highlight our proactive, reliable support. Check out their reviews and testimonials to see how we continue to ensure smooth, successful event management.