Cedar Court | fango Case Study
Cedar Court Hotels is a proudly Yorkshire-based group operating four well established properties across the region. Known for delivering vibrant and creative events, the group has built a strong reputation for standout experiences including tribute nights and their hugely successful and infamous Bonkers Bingo.
Since 2022, Cedar Court has partnered with fango to manage and grow its ticketed event portfolio. Initially introduced to support Christmas party bookings, the platform is now used widely across the group to power a diverse and expanding calendar of high demand events.
1.1 The Challenge
When Cedar Court first introduced the platform, the primary focus was managing high volume Christmas party bookings efficiently and securely. As demand grew and new event concepts gained popularity, particularly tribute nights and Bonkers Bingo, the complexity of managing ticket sales, pre-orders and reporting increased.
The group required a solution that could:
- Handle high demand on-sale periods
- Capture ticket and pre-order revenue in advance
- Reduce manual administration
- Provide clear reporting across the properties
- Adapt to their evolving and creative event concepts
Maintaining control while supporting growth was essential.
1.2 The Solution
Working closely with Gareth, Wayne and Emily at Cedar Court, fango has evolved to meet the group’s exact operational and commercial requirements.
What began as a Christmas party solution is now embedded across their full ticketed event programme. Guests can book tickets online 24/7, select food and drink packages and pre-pay in advance, ensuring revenue is secured ahead of each event.
For high profile events, the system supports rapid booking volumes while maintaining payment accuracy and clear guest communication. Tribute nights and themed events are also managed seamlessly through a structured and consistent booking journey.
This collaboration has allowed Cedar Court to:
- Increase advance revenue capture
- Improve cash flow and forecasting
- Reduce administrative workload
- Maintain full visibility across all hotels
- Scale event concepts with confidence
1.3 Supporting Signature Events
Cedar Court’s Bonkers Bingo has become a flagship event across the group, attracting repeat guests and strong word of mouth demand. The ability to manage ticket tiers, table allocations and pre-ordered packages in one streamlined platform has been key to its continued success.
Tribute nights, seasonal parties and themed dining events are also supported through the same structure, giving the group flexibility while maintaining operational consistency.
1.4 A Collaborative Yorkshire Partnership
The partnership has been shaped by close collaboration. By working directly with Gareth, Wayne and Emily, the platform has adapted in line with Cedar Court’s ambitions and creative approach to events.
It is a privilege to support a fellow Yorkshire team that continues to innovate and invest in memorable guest experiences.
1.5 Looking Ahead
With their hotels fully utilising the platform and a growing calendar of high demand events, Cedar Court has established a scalable and commercially strong event model.
By combining advance payment capture, structured reporting and a seamless guest booking journey, the group continues to strengthen event performance across Yorkshire while protecting operational efficiency.